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Shipping Policy

For in-depth information on shipping times within your region

1.    Delivery time frames: All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances, including customs delays at country borders. Estimated delivery time frames are as follows:

  • UK & Ireland: 4-7 business days. Additional 2 business days for delivery to rural properties.
  • the Netherlands: 2-4 business days 
  • all other Western Europe countries: 5-8 business days 
  • East Europe countries and those outside of the EU: 7-10 business days                                                       

2. Freight & handling (Shipping) charges:

EU SHIPPING & HANDLING RATES 
       
COUNTRY < €100 €101 - 200 > €200
The Netherlands & Ireland  € 5 € 10 FREE
Zone 1  € 10 € 20 FREE
Zone 2 € 15 € 30 FREE
       
COUNTRY < €50 €51 - 250 > €250
Zone 3 € 15 € 30 € 40
       
COUNTRY < €40 €41 - 200 > €200
Rest of Europe € 15 € 40 € 50
       
COUNTRY < kr 1000 kr1001 - 2500 > kr2500
Denmark kr 100 kr 200 FREE
Norway kr 150 kr 250 kr 300
Sweden kr 100 kr 200 FREE
       
COUNTRY < €40 €41 - 200 > €200
Russia € 25 € 50 € 70

Zone 1: Austria, Belgium, Germany, Luxembourg and Switzerland

Zone 2: Czech Republic, France, Italy, Lichtenstein, Monaco, Spain

Zone 3: Bosnia & Herezegovina, Bulgaria, Croatia, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Romania, Serbia, Slovakia, Slovenia

Rest of Europe: Albania, Andorra, Belarus, Channel Islands, Cyprus, Farroe Islands, Gibraltar, Greece, Greenland, Iceland, Macedonia, Malta, Moldova, Montenegro, Portugal, San Marino, Turkey, Ukraine, Vatican

3.    Payment Methods
We currently accept iDeal, bank transfer, direct debit, MasterCard, Maestro, Visa, Mister Cash, Giropay and SOFORTbanking in all European regions that pay in Euro and Great British Pound through MultiSafePay, our preferred online payment provider. We also accept payment through Paypal in all European regions, including Scandinavian countries that pay in crown.

Both MultiSafePay and Paypal offer ultra safe & secure payment options, you will be directed to their respective websites to enter your payment details at checkout.

4.    Shipping: phil&teds online will ship throughout the world, except for the African continent (due to prohibitive freight charges). Please note that phil&teds takes no responsibility for the payment of customs duties, import and other such taxes or levies as the freighted product may attract. Payment of such fees remains the responsibility of the purchaser. 

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