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Shipping Policy

For in-depth information on shipping times within your region

1. Delivery time frames: Orders will be processed and sent for dispatch the day they are placed, or the following business day for orders placed over the weekend. All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances. Estimated delivery time frames are as follows:

  • UAE: 1-3 business days. 
  • Rest of GCC: 2-5 business days
  • Lebanon: 5-8 business days
  • Levant: 5-8 business days
  • Egypt: 5-8 business days

*For UAE deliveries, the team will be in contact within 48 hours to arrange a suitable delivery time.

 

2. Freight & Handling (Shipping) charges (USD):

  • UAE: $11 flat fee
  • Qatar: $83 shipping on all orders under $100,  $113 shipping on all orders between $101 - $300, $268 shipping on orders over $301.
  • Rest of GCC: $20 shipping on all orders under $100,  $50 shipping on all orders between $101 - $300, $150 shipping on orders over $301.
  • Lebanon: $50 shipping on all orders under $100,  $100 shipping on all orders between $101 - $300, $245 shipping on orders over $301.
  • Levant: $50 shipping on all orders under $100,  $100 shipping on all orders between $101 - $300, $245 shipping on orders over $301.
  • Egypt: $50 shipping on all orders under $100,  $100 shipping on all orders between $101 - $300, $245 shipping on orders over $301.

*Qatar shipping prices include the $63 legalization fee **Any additional charges, such as taxes or duty fees are to be covered by the customer.

 

3.    Payment Methods
We currently accept Cash on Hand, Visa, MasterCard and PayPal. You will be required to provide your name, credit card number, expiration date, and the CW number on the back of your card if paying by credit card. 
PayPal is a unique way to send money online, to anyone who has an email account. PayPal allows you to shop without sharing any financial information, and is 100% protected against unauthorized payments. You must first have a PayPal account established through  www.paypal.com  before we can process your order via PayPal.

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