Excellent. Love our lobster high chair was great being able to get a replacement tray.

Easy to use, helps contain spills as well as making it easy to wash down when meals are done

I just bought a replacement tray for our Lobster Claw high chair. Forgot the original at a restaurant, dang. Anyway, the customer service I received to replace the tray was positively amazing. I couldn't find the part that I needed on the .ca store so customer service found it for me on the .com store and helped me purchase it. Long story short, customer service found what I needed, helped me order and gave me a voucher for free shipping(as US to Canada shipping can be expensive) and even got it here in a few short days. Great company!

The replacement tray for our infant bar seat arrived promptly and exactly to specs. Couldn't have been better!

We use the lobster chair as our main high chair - it's awesome! We had to buy a replacement tray bc the one we had chipped on the side and would no longer stay in place at all. 4 stars overall because the tray, even though it feels tight and snugly installed when the chair is attached, my daughter (10 months) almost always is able to get it loose when I am not looking and throw it around - and the food that's on it - which is probably how the original one got chipped. The tray is a great feature bc you can take it and wash it etc., but if she can get it un-attached, it becomes useless =(. Maybe as she gets older, she'll be less interested in playing with it. Fingers crossed!