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Webshop warranty & returns policy

For more information on our webshop returns and warranty policy

Lifetime Return Policy!

Product not quite what you expected? Items purchased from philandteds.com may be returned to the respective warehouse for a full refund of the cost of the item if returned unused, in their original packaging and in saleable condition (at the full discretion of our global warehouse teams). The cost of the item will be refunded to your account once the return has been received, no associated freight fees will be refunded. If you have purchased from our 'rest of world' region, you will need to return your item to our warehouse based in New Zealand.

How to return a product 

Register your return online . Once your request has been received we will be in touch with instructions and address details for your local warehouse, usually within 2 business days.

Product Registration - get covered!

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