Written by: tina18
Saturday 22 November 2014
I brought rear tyre mud gaurd for my phil & teds dot, and I'm sure there not the right ones as they are too big.....!
Wouldn't know, never received them....
Written by: Disappointed in PT
Friday 31 October 2014
Phil & Ted's took so long to ship my product (10 days after the order was placed) that I had moved out of my home by the time the product arrived. According to FedEx, it was delivered, but the person I sent to retrieve them could not locate them. A claim I filed with FedEx has been pointless (no refund) and Phil & Teds customer service has been uncooperative in getting me another set....so, now I have a stroller without wheel guards. I love that my 2 year old thinks it is fun to stick his fingers in the tire while we roll down the street....I refuse to pay another $15 for a set of wheel guards when I should already have a pair. Plus, they won't ship to FPO/APO address (our new address), so thanks for supporting our troops P&T. Also, their remedy for this situation, was to offer me a discount on anything I purchased online in the future.....considering they won't ship it to me, there isn't much point in buying anything....I will never purchase another P&T product again. Customer service is awful.