Written by: Anonymous
16/04/2016 09:46 am1/5
I have been having nothing but problems with my tires. The tubes are continuesly popping. Ive gone through 5 phil and ted tubes and 2 whole wheel bases for them blowing out the sides. Just when i pay all this extra money on top of that to have heavy duty tubes and liners put in i find that the wheel rim is blown out again. cheap plastic parts. ready to just trash this stroller.grrrrrr
It works, but sometimes needs to be re-shaped
Written by: sarahy207
14/03/2016 08:33 am4/5
I've had my phil and teds for a few years now and I love it. My only complaint is that the plastic wheels are not the greatest quality. I replaced the one that was broken, but the bent one could easily be repaired with a hair dryer and pliers. Just remove the tube and tire, then heat the wheel with the hair dryer until you can bend the plastic with the pliers back into the proper shape. I do like that the replacement wheels are complete and I don't need to purchase anything else, but it is also nice to save the money and not buy new wheels if I don't have to. Also, you can buy better quality tires than theirs on amazon by simply purchasing the right sized bike tire for a kids bike instead of a pram stroller tire. I haven't had a blow out since.
Written by: G1983
08/03/2016 04:59 pm1/5
I ordered the wheel at the beginning of February and still have not received the 12"wheel!!!
Written by: KimV
30/01/2016 03:36 pm5/5
I bought a rear wheel about a month ago and I'm so glad I did. It was bought to replace a broken wheel I had on my stroller. It is great. It was super easy to install and it is rolls so smooth.
Written by: mjrs
08/01/2016 05:54 pm5/5
i bought a new tire for my phil and teds sport jogger. the item came four days earlier than i expected!!!! thanks a ton
The Best Product so far
Written by: Tess
06/01/2016 12:18 am5/5
Im very happy with this amazing product. Its very helpful to us and there 's a touch of elegance. Everybody is askibg where did we buy it. We really love it!
Phil and Ted's spare wheel purchase
Written by: Pao1
14/12/2015 06:15 pm5/5
I bought my spare wheel about the delivery was smooth. I was also delighted that replacing my old wheel with my new one was soo very easy. It's like I have a new stroller, thanks Phill and Ted!
So far so good
Written by: CaityDunks
06/12/2015 05:36 am4/5
While not thrilled that the original wheel for warped, the replacement is working just fine. So, yay. Crossing my fingers that it holds up better than the first.
Written by: PapaPaul
15/11/2015 07:06 pm5/5
I managed to over inflate the wheel/tire assembly and needed a replacement. The new wheel assembly fit perfectly
Stroller tubes always pop
Written by: ydenn
03/11/2015 07:11 am1/5
I wish that Phil and Teds would listen to these reviews about their stroller tubes. I asked for my stroller thinking that this is the best stroller for me, but what I didn't know was that their tires are garbage! I have to keep purchasing tires and tubes because I get a flat all the time. I use my stroller to go on walks with my kids and I am way under the max weight. There should be no reason to get a flat tire all the time.
Broke in 2 days
Written by: kReesh175
30/10/2015 02:36 pm1/5
I bought a Phil&Teds Navigator about 1 year ago. We love the stroller, especially the ease of use and the mobility provided by the front wheel. One of the rear wheels deflated/popped after about 16 months of use. I am not sure what the cause of the flat was, but I purchased another wheel to replace it. Within two days, the second wheel was flat as well. I haven't yet decided whether to purchase another wheel to replace that one or to find another company and purchase a different stroller.
Written by: Dani
29/10/2015 07:17 pm5/5
New wheel made a huge difference in the performance of the stroller - I should have replaced it ages ago! It was so easy to replace. It literally took no more than 10 seconds flat!
Tires warp easily
Written by: cath77
29/10/2015 06:56 am1/5
These wheels tend to warp easily. I have had two warp in less than one year, even when inflated according to the guidelines, and have had to replace.
Written by: jojo55
05/10/2015 04:17 pm1/5
I have had my phil and teds for four years, and from the very start I have had problems with my wheels. They have never blown up uniformed so the stroller wobbles. Now the tub doesn't stay inside the rim because the plastic has bent and it is becoming worse and worse. I think the replacement parts are way too expensive, and for buying an expensive stroller I was expecting better quality!
concerned re wheel.
Written by: Topspot
03/10/2015 07:11 am2/5
New rear wheel arrived in post, pressure in tyre appeard to be high, when spun on the axle rim didn't run true indicating that high tyre pressure may have already started to stress / split the rim.
It appears the wheel may have been dispatched with a tyre pressure at or near the maximum and that due to heat / sun exposure while in the post this may have increased to a sufficient level to cause damage to the plastic rim.
Unfortunately there appears to be no other replacement wheel options available so you are forced to either buy an expensive genuine inferior plastic rim or scrap the stroller and buy a different brand.
Written by: Mashlie05
25/09/2015 11:56 am5/5
I got this about a month ago and it was exactly what I needed. the only problem is I should have bought two of them. it makes a huge difference to have new tires. So I will be buying another new rear tire and a front tire.
Written by: Pushdaddy
04/10/2015 05:44 pm1/5
We have owned 3 P&T's. Liked the design. Have had repeated problems with the wheels. They frequently need air. This one simply blew after adding air-- just below the required PSI.
Written by: Daniel C
10/09/2015 04:09 am5/5
The wheels I bought arrived in great condition very quickly. It's clear they take the time to provide good service for people who shop here.
great product but no instructions
Written by: tan789
07/09/2015 10:05 am4/5
The wheel is great and was exactly what I needed. The only reason I'm giving this a 4 instead of a 5 is that the product came without any instructions, so I had to look up a bunch of videos on YouTube to figure out how to put it on.
Item was exactly as described.
Written by: Thomnz
01/09/2015 10:24 pm4/5
Great thing about P&E's spare parts are that they're easily installed. Bad thing is that they're rediculously expensive for what they are.
Written by: Dad949
29/08/2015 09:21 am5/5
Exactly as described. Fast shipping. Fit perfectly.
Super easy to install!!
Written by: Roklobstr
26/08/2015 03:55 am5/5
The one thing I love about my stroller is that the parts are super easy to install. A few feels ago I ran over my stroller with my Jeep and the only thing broken was the wheel. I ordered a new wheel and put it on in 30 seconds, and the stroller is as good as new! My old stroller would have been toast and would had to buy a new one!
Written by: Phelps
20/08/2015 11:07 am5/5
Easy to find replacement part on website, easy to order and outstanding service. Had the part at our door in less than three weeks. Thanks we can go for family walks again.
Written by: Overlord
05/09/2015 05:36 am1/5
These wheels are made of soft plastic and don't allow you to pump the tire up past 22psi without blowing out the side of the wheel. You can't inflate the tires enough and it feels like the tires are all low. We've had to replace 2 wheels for the side splitting out. The tires/tubes also get big bulges in them.
Buggy by Phil & Teds
Written by: Nathalie J
21/06/2015 02:23 pm5/5
I bought a p&t explorer buggy nearly 5 years ago. We have had so much use from it. We've even taken it overseas on a number of occasions. It is great to know that I can still buy parts for it although this model has been discontinued. It is still going strong and the only reason why I needed a new wheel is that I ran over it with my car!!!
New rear wheel
Written by: Mar99980
06/06/2015 09:33 pm4/5
I bought a new wheel to replace my old one which exploded. I was happy with the service/delivery etc. the reason I needed a new wheel is because the tyre pressure on the wheel and rim is different and my wheel exploded when pumping it up. Might be worth looking at changing this?
Super fast delivery
Written by: Emily H
04/06/2015 02:43 pm5/5
The sun melted one of the wheel wells of my Phil and Ted Sport stroller. No one could fix it locally. Thank goodness the part had not been discontinued. I purchased the stroller back in 2008! I was so pleased that the wheel fit perfectly, but even more impressed that the delivery was so speedy. Less than 10 days!
Written by: Momof3
17/05/2015 02:06 am5/5
We purchased a new tire for our Explorer Sport...shipping was very fast, tire was easy to put on, and we were back jogging in a few days!
Written by: Happy Family
09/05/2015 11:56 am5/5
We immediately replaced the warped tire and went for a walk!
Written by: Chad79
09/01/2015 12:01 pm3/5
I needed a new rim as the original was warped/ damaged causing many flat tyres. After multiple tube repairs / replacements I phoned around locally to see if outlets stocked but they did not have. I finally called phil & teds for a fresh start. Unfortunately it came as a whole wheel and not just the rim so bit more costly but the service was good over the phone and it arrived well. I am back on track with the kids again! Thank you
Written by: MirriGrice
09/12/2014 11:30 am4/5
New tyres = easy to move again! Purchasing the new set of wheels has made our pram like new again. I bought the pram secondhand and discovered the front wheel didn't pivot easily and the back ones were bulging when fully inflated. New tyres have made all of the difference!
Written by: abbyO
21/10/2014 03:14 pm3/5
Purchased a replacement tyre for Explorer pram. New tyre seems fine, although frustrated that original rear tyre failed (pram 4 years old) for no apparent reason.
Written by: Wennon
09/10/2014 10:37 am5/5
I bought this product and have to say it came perfectly as described and the after sale is excellent too
Written by: goodbonbon
01/10/2014 06:43 am5/5
I bought this rear wheel and installed it in seconds. I will be getting a spare to keep with me.
The axle was super easy to remove from old wheel.
Does the job!
Written by: Lynne
27/05/2015 08:36 am5/5
New wheels arrived today (earlier than I thought they would) and after having fitted them, the stroller moves so freely, no wobble! I assume this is what they should have been like when I bought the pram new, but I thought the wobble was because of the way the tyres were blown up. Turns out they've always had a dent on the rims. I just wish I'd realised while the pram was new and I wouldn't have had to fork out $140...
Written by: gabi
23/09/2014 04:23 am2/5
I was happily surprised at how fast the wheel came to my door. It was easy to change but there was a pin hole in the tube and I ended having to go to Canadian tire to get a new one the following day!
Written by: Kati84
17/09/2014 05:52 pm5/5
Fast delivery and everything works. Nothing bad to say. Thanks!
It was amazing
Written by: bastet06
17/09/2014 01:35 am5/5
4 days after I bought it...the pram was ready for rock and roll!!!!!!!
Written by: brenwaterys
16/09/2014 03:22 am2/5
While the replacement wheel is working great the underlying reason that I had to replace the wheel is very frustrating. This is the second wheel that I have had go bad due to the rim warping and no longer holding the tire in place. I would think an altered design or a different material should be used in order to prevent this from happening. Otherwise we have been extremely pleased with our Explorer stroller and it works great for our 3 1/2 year old and our 15 month old using the dual seats.
Fantastic and easy to install.
Written by: Crrm
16/09/2014 12:08 am5/5
I had to buy a replacement wheel after rubbing over my pram, happy with the product and how easy it was to replace my broken wheel.
Written by: sandrawati
15/09/2014 11:32 pm4/5
Desperately need spare parts to ensure we can use and enjoy our Sport pram in the future again. Order went smoothly :)
Written by: Mom79
04/09/2014 01:29 am2/5
This was our third wheel to have to reorder. The rest of the stroller has been wonderful since our buying it 7 yrs ago, but the quality of the wheels has been aggravating.
Written by: Jenny
29/08/2014 12:36 pm5/5
So happy I went with buying a wheel online and delivered right to my door!!
Doesn't hold air well
Written by: SarahQ
28/08/2014 02:37 am3/5
The wheel is easy to put on the carriage, but it doesn't hold air well. I find I have to pump it at least once a week- and my daughter is only 18 pounds and it doesn't get so much use. A bit annoying
Order process easy TAT too long
Written by: olia
25/08/2014 09:46 pm2/5
The wheel is like explained in the showroom. Unfortunately I had to wait very long and packaging was quite poorly.
The only reason why I would buy again is if I need a spare part.
Round, round baby
Written by: CheekyMum
31/07/2014 08:38 pm4/5
The best feature about this 12 inch wheel was it was round. It fitted perfectly as it was identical to the old wheel. However I was disappointed there wasn't a selection of tyre colours to choose from, or the ability to pick a coloured valve cap, so we could really pimp the kids' ride :)
Great stroller, terrible rims.
Written by: S.B.
16/09/2013 05:02 pm0/5
The stroller is great. It handles well, the kids love it, and it is even cool looking. And I like the real wheels for a smooth ride. But why the terrible plastic rims? The tires bulge out because there is very little lip on the cheap rims. I can figure out why they would skimp on the most important aspect of a good stroller.
Rear wheel blowout . . .
Written by: Brian
24/05/2013 11:26 am1/5
I have had nothing but good to say about this stroller, it is WONDERFUL and I would NEVER even consider getting a different one, that said, I must share a remarkable story, the reason for my having to replace a rear wheel and axel. I was pumping up the tires yesterday and read that on the outside of the tire it says max. 35 PSI . . . the gauge on my pump said 25 when there was a loud POP and the inner tube had cracked the plastic wheel casing and the inner tube was shredded! Upon further investigation I realized that on the inside of the wheel itself it read "Max 25 PSI"!!! Anyway, thats my story and why I rated this particular part 2 stars. Some uniformity in max PSI would have prevented this disaster. Thanks for having replacement parts readily available. I am still VERY pleased with our Phil and Teds experience overall.
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