Ordering accessory nightmare
Wednesday 23 September 2015
Unfortunately Phil & Ted do not have a supportive UK office. Their payment system did not process my payment correctly and so I put the order through a second time but it resulted in two duplicate orders. Three weeks later I am still struggling to get a refund and the products returned at their cost. Getting hold of their New Zealand office to discuss it was difficult and then I finally was sent the UK office number but they haven't returned my call. From a hugely frustrated and dismayed customer.
Verve Travel Bag
Monday 08 June 2015
Speedy delivery, received within a few days. Great durable quality, definitely what we need to protect our pram whilst traveling overseas. Small negative, no instructions in the box how to get the pram into it. Took a few goes, all wheels needed to be removed.