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Privacy Policy

Updated May 24th, 2016

Information we collect

We collect personal information about you in various ways, such as when you create an account or online profile, use the interactive areas and features on our websites, make a purchase, participate in our contests or surveys or when you email, call or otherwise communicate with us.  Such information may include your name, address, email address, phone number, photographs, credit card information and other contact or demographic information you choose to provide and additional information through Cookies (as explained below).

Your Information

We use the information we collect for the purposes described in this Privacy Policy or otherwise disclosed to you on our website.  For example, we may use your information to:

• operate and improve our websites;

• provide and deliver products and services, process and complete transactions and send you related information, including purchase confirmations, shipping alerts, invoices, updates, security alerts, recall notices and support and administrative messages;

• maintain and administer your online account;

• respond to your comments and questions and provide customer service;

• send you news and information about events, activities, offers, promotions, products and services offered by us or third parties that we think will be of interest to you;

• process and deliver contest or sweepstakes entries and prizes; and

• link or combine with other personal information we receive from third parties to help understand your needs and provide you with better service.

We may store and process personal information.

 

Cookies and other Tracking Technologies

We collect certain information using "cookies”, tags and scripts.  Cookies are small data files stored on your hard drive by a website.  Among other things, cookies help us improve our websites and your experience.  We use cookies to see which areas and features are popular and to count visits to our websites. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to make it easier for you to navigate. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie if you select “Remember me” when you log in, so you don’t have to log in more than once. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. This site also offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Most Web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove and/or reject cookies.  Please note that if you choose to remove or reject cookies, this could affect certain features of our websites.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the  official Google Analytics page .

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the  official Google AdSense privacy FAQ .

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook, instagram, pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

Notification of Privacy Policy Changes

We may update this Policy at any time to reflect changes to our information practices and we will indicate when changes have been made by revising the date at the top of the Policy.   We encourage you to periodically review this Policy for the latest information on our privacy practices.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email:  webshop@philandteds.com

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