Soft plastic rims
Written by: AkMark
The plastic rims on my Phil and Teds stroller are too soft. The inner tube keeps popping out and unseating the bead of the tire. This happens even at very low pressures. I finally had to buy a new rim and it's working for now but just as soft. It's disappointing to spend this much on a stroller and have issues like this. Shipping for the part was also outrageous. I live in Ak and it was $50 to ship it. I get that Ak costs more but not that much. I can't think of a single company who's charged that much for larger items.
Outstanding level of customer care
Written by: Babybrain3
I've had two P&T double pushchairs over the years and found them to be great practical pushchairs. I recently bought a second hand P&T's when our third little one arrived but had some problems with the sun canopy which turns out to be a known fault. With no questions asked P&T's supplied me with a band new free of charge hood. I've been blown away by their level of customer care and would highly recommend them to anyone who needs a mode of transportation for their little snappers.
Much needed front wheel
Written by: Mainbocher
Needed a new front wheel and its great!
Delivery was fast and it fits perfect and i love it. Makes steering so easy and pushing 2 kids light. I can do it one handed now. Makes a difference to the old wheel that we had.
Item as described
Written by: LizK
Item came well packaged and is exactly as described. Easy to fit too
Written by: elisybug
I have had perfect service and wear on all my previous purchases. However, this tire will not hold air. I got about a mile from my home and had to hurry back because the front tire was flattening fast.
Good wheels poorly packaged
Written by: Ben30
Bought new wheels for navigator pram, they are good quality but poorly package for postage, a plastic bag doesn't cut it when shipping wheels with metal spokes, bag was torn apart
Written by: jrdeleeuw
our first rim that came with the stroller became mis-shaped. We bought this to replace, and it works great.
Weak plastic wheels
Written by: Bryan
Wheels warp very easily, which cause the tire to pop out the side. The wheels are a cheap plastic. And only a one year warranty. Had to spend $150 on new tire and wheel sets all the way around. Also the wheels say inflate to 22 psi while the tires say 36 psi?? Be sure to inflate to 22, not 36, or your wheels wil warp and deform. Once this happens you will need to buy new ones, and they are only sold in a set (tire, wheel, and tube together) so have to pay a fortune to fix.
A design flaw??
Written by: Hannah78
This was the third inner tube and tyre I've needed for my Explorer pram and the second actual wheel. The Explorer has been a terrific pram but the front wheel has been a real pain even though we have been careful always not to overinflate the tyre and we are by no means rough with our pram; we use it in an urban setting. It's like the plastic of the actual wheel doesn't grab tightly enough to the tyre allowing the inner tube to bulge and dislodge the tyre, subsequently causing damage to all three parts! Here's hoping it's third time lucky with this one?
Doesn't fit Explorer model
Written by: Phil
Axel didn't fit into my stroller frame. Compared it to my original axel and it was longer thus why it wouldn't line up with the pin. Ended up having to put the new tire onto my old axel. Waste of money. Should've just ordered a new "rear" tire had I known better.
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